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SACWA Warning on Virus Phone Scam

 “Thousands of Australians have been taken for hundreds of dollars each, by cold call scammers pretending to be Microsoft.”



“Don’t be fooled, Microsoft is not cold calling consumers in regards to malfunctioning PCs, viruses or any other matter”

 

A cold caller, claiming to be a representative of Microsoft, a reputable software company or one of its brands or a third party contractor and tells the victim they are checking into a computer problem, infection or virus that has been detected by Them.


They tell the victim they can help and direct them to a website that then allows the scammers to take remote control of the computer. The cold caller will then spend some time on the computer trying to demonstrate where the ‘problems’ are and in the process convinces the victim to pay a fee for a service that will fix the computer.

 

 “SACWA strongly advises to simply hang up if they receive a call of this nature and not to respond to any communications from these scammers. If they persist call the police”

 

In reality, there is nothing wrong with your computer but the scammer has tricked the consumer into believing there is a problem and that paying the fee is the best way to get it fixed. Often they will also push the customer to buy a one year computer maintenance subscription and provide Credit Card or Bank Details which will be used again illegally. 


NEVER install anything over the phone or provide any details to cold callers, this can allow them direct access to your computer and bank details!!!


 They are just trying to scam innocent Australians out of money! 


Scam Contacts

If you’re not sure, contact Microsoft on 13 20 58 or the Police

 

For more information, Microsoft recommends Google the “Microsoft Online Safety Site” Or Contact Microsoft Support on 13 20 58


You can also call SACWA for paid support on 0401 369 804


SACWA Can Remove this Software and Provide Assistance


CALL DIRECT FOR SCAM AND VIRUS SUPPORT

0401 369 804 

This service is prompt and available 7 days


SACWA is not responsible for any issues caused by any information or incorrect information on this site. Any issues or problems from a users actions while using this information are done so at your own risk. Free Support is to be directed to the official support contacts for the hardware or software they own. SACWA will provide paid service, support and assistance if required.


Free advice whether on this Website by email, telephone or through software installation is provided “as is” without warranty of any kind. While we are knowledgeable and skilled professionals, we cannot offer any guarantee as to the consequences of using this information. Should the information cause damage or loss of any kind, SACWA shall not be held liable to you or any other person for indirect, special, punitive, incidental, or consequential damages of any character including damages for loss of goodwill, work stoppage, computer failure or malfunction, or any and all commercial damages or losses.