SACWA Warning on Virus Phone Scam
“Thousands of Australians have been taken for hundreds of dollars each, by cold call scammers pretending to be Microsoft.”
“Don’t be fooled, Microsoft is not cold calling consumers in regards to malfunctioning PCs, viruses or any other matter”
A cold caller, claiming to be a representative of Microsoft, a reputable software company or one of its brands or a third party contractor and tells the victim they are checking into a computer problem, infection or virus that has been detected by Them.
They tell the victim they can help and direct them to a website that then allows the scammers to take remote control of the computer. The cold caller will then spend some time on the computer trying to demonstrate where the ‘problems’ are and in the process convinces the victim to pay a fee for a service that will fix the computer.
“SACWA strongly advises to simply hang up if they receive a call of this nature and not to respond to any communications from these scammers. If they persist call the police”
In reality, there is nothing wrong with your computer but the scammer has tricked the consumer into believing there is a problem and that paying the fee is the best way to get it fixed. Often they will also push the customer to buy a one year computer maintenance subscription and provide Credit Card or Bank Details which will be used again illegally.
NEVER install anything over the phone or provide any details to cold callers, this can allow them direct access to your computer and bank details!!!
They are just trying to scam innocent Australians out of money!
If you’re not sure, contact Microsoft on 13 20 58 or the Police
For more information, Microsoft recommends Google the “Microsoft Online Safety Site” Or Contact Microsoft Support on 13 20 58
You can also call SACWA for paid support on 0401 369 804
SACWA Can Remove this Software and Provide Assistance
CALL DIRECT FOR SCAM AND VIRUS SUPPORT
0401 369 804
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